Volunteer Mentor (Croydon Housing First)

Thames Reach is a charity based in London, specialising in helping people with complex and multiple needs, including those associated with poor mental health and substance misuse. We manage various services, including street outreach, frontline hostels, day services, specialist-supported housing and employment and skills schemes. Last year, we helped more than 10,000 people.

Croydon Housing First helps people with a history of sleeping rough to settle into their accommodation, offering immediate, specialist support to ensure they don’t return to the streets and instead move effectively towards recovery and independent living.

The project provides 20 people with their own flat, all supported by a Thames Reach key worker who helps the tenant access the right services to meet their needs related to health, skills, benefits or employment.

Thames Reach staff also help tenants source furniture, organise bills, and create a home environment where they feel secure and comfortable.